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For guided visits, please let us know about any changes in your timimg at least 48h before. After that, we will not be able to guarantee the presence of a guide.
In case of a cancellation 7 to 14 days before de due date, we reserve the right to bill you for 20% of the visit and services booked.
In case of a cancellation less than 7 days befoire, 50% of the booking will be payable.
Thank you for your understanding.